Pytorch error loading .dll file

Hi:

I have a problem when running pytorch cuda version. I got an error message as below:

OSError: [WinError 127] The specified procedure could not be found. Error loading
"C:\Users\adm\anaconda3\envs\mytorch\lib\site-packages\torch\lib\shm.dll" or one of its
dependencies.

Can anyone understand this error and let me know how to solve it?

Kevin